Shipping policy
At Baseball6fifteen, every product is custom-made to order. Because of this, processing and shipping times may vary.
Processing Time
- Orders are typically processed within 5–7 business days after proof approval
- During peak seasons (holidays, tournaments, or high-volume periods), processing times may be extended
- Orders will not enter production until the proof has been approved
Shipping Method
- All orders are shipped via standard shipping by default
- Delivery timelines vary based on the shipping carrier and destination
- Once your order ships, you will receive a tracking number via email
Shipping Carrier
- The shipping carrier used for your order is at the sole discretion of Baseball6fifteen, based on package size, weight, and destination
- Requests for a specific shipping carrier may be accommodated at an additional cost
- To request a specific carrier, email baseball6fifteen@rioboholdings.com and include your order number in the subject line
Expedited Shipping
- Expedited shipping options are available at an additional cost
- If you need expedited shipping, please contact baseball6fifteen@rioboholdings.com
- Include your order number in the subject line when requesting expedited shipping
- Free shipping does not apply to orders requesting expedited shipping
Free Shipping
- Free standard shipping is available on all orders over $100
- Applies automatically at checkout when the order subtotal meets the minimum requirement
- Offer applies to standard shipping only and cannot be combined with expedited shipping
Shipping Rates
- Orders under $100 ship at a flat rate of $7.95
- Expedited shipping and special carrier requests will incur additional charges
Delays
Baseball6fifteen is not responsible for delays caused by:
- Shipping carriers (USPS, UPS, etc.)
- Weather conditions
- Incorrect or incomplete shipping addresses provided by the customer
Incorrect Addresses
- Please ensure your shipping information is accurate at checkout
- Baseball6fifteen is not responsible for orders shipped to incorrect addresses provided by the customer
- Additional shipping fees may apply to reship orders
Lost or Damaged Packages
- If your order is lost or arrives damaged, please contact us as soon as possible
- We will work with the shipping carrier to resolve the issue and determine an appropriate solution